Reference

Terms and Conditions That Govern Your aaajlcom Account

These terms set out what you agree to when you open and use your aaajlcom account — covering deposits through GCash, Maya, and InstaPay, how your wallet is managed, and what we both expect from each other.

Account EligibilityGCash, Maya, InstaPay CoveredWallet and Withdrawal RulesAccount Security ObligationsPhilippines Access Conditions
aaajlcom Terms and Conditions That Govern Your aaajlcom Account
HOW WE HANDLE THIS

Our Approach to Account Security and Policy Compliance

We keep these policies practical and specific so you know exactly where you stand. Every commitment here ties to a real account action — not an abstract promise. Below are the four areas we take most seriously when it comes to how your account and data are managed under these terms.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. We never ask for your PIN, GCash password, or Maya credentials through any support channel.

Data Handling

We collect only what is needed to verify your identity, process GCash, Maya, and InstaPay transactions, and keep your account in good standing under applicable local rules.

Retention Policy

Account records and transaction logs are retained for the period required under applicable law. You can request a summary of your account activity by contacting support via email.

Requesting Changes

To update a registered payment method — for example, switching a linked InstaPay account — submit the request through the account settings page or contact support with valid verification.

REACH US DIRECTLY

Contact Us About These Terms

If something in these terms is unclear — whether it is about your GCash deposit being held, a withdrawal pending verification, or a question about account eligibility — reach out through any of the channels below. We handle terms-related queries the same way we handle account support: directly and without runaround.

Team online

Live Chat

Start a chat session from the account menu. Use this for fast questions about wallet holds, account status, or what a specific clause means for your situation.

Email Support

Send a detailed message for anything that needs a written record — disputed transactions, account closure requests, or a formal query about how your data is handled.

Help Centre

The Help Centre has the most-asked terms questions already answered, including how withdrawal verification works and what happens when a linked GCash number changes.

Common Questions About Our Terms and Conditions

These are the questions we get most often about how these terms apply to real account situations — from deposits and withdrawals to account closures and data requests.

Access depends on local law and is available only where permitted for eligible players. Check your local regulations before creating an account or making any deposit.

Any remaining balance in your account wallet will be withdrawn to your registered GCash, Maya, or InstaPay account after identity verification is completed. Closure requests go through email support.

Yes. We will send a notice to the contact details registered on your account before any update takes effect. Continuing to use the platform after that date means you accept the revised terms.

Each account may link one GCash number at a time. To change your linked number, you need to submit a request through account settings and pass the standard verification step.

Send a written request to our email support channel. We will respond with a summary of the data we hold on your account within the timeframe required under applicable local law.

If an InstaPay transfer does not credit within the expected window, contact live chat with your transfer reference number. Our team will trace the transaction and update your wallet accordingly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.