Reference

How aaajlcom Handles Your Personal Information

This privacy policy explains exactly what data we collect when you create an account, make a deposit via GCash, Maya, or InstaPay, and use our platform — and how we keep that data secure.

Account data protectionGCash, Maya, InstaPay transaction privacyNo data sold to third partiesYour right to request deletionSecure account access via mobile
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aaajlcom How aaajlcom Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Data security at aaajlcom is built around your account access flow. SSL encryption is applied across every page — login, deposit, withdrawal — so the data moving between your phone and our servers is protected in transit. Account sessions time out after inactivity, reducing exposure on shared devices. Here is how we handle the four areas that matter most to your privacy.

Cookie Use

We use session and functional cookies to keep you logged in across your mobile browser and desktop. Analytics cookies help us see which pages load slowly so we can fix them. You can manage cookie preferences in your browser settings.

Payment Data Handling

GCash, Maya, and InstaPay transaction data is passed directly to those processors over encrypted channels. We store only the reference identifiers needed for withdrawal verification — not full wallet credentials.

Data Retention

Active account data is kept for the life of your account. After you close your account, we retain records for the period required by applicable law, then delete or anonymise them. You can ask what we hold at any time.

Access Requests

You have the right to ask us what personal data we hold, request corrections, or ask for deletion where no legal retention obligation applies. Submit requests via live chat or email with your account username.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about your personal data, want to update account information, or need to submit a deletion request, our support team handles privacy matters directly. Reach us through the channels below — we respond to privacy-related requests as a priority. For anything tied to a specific GCash, Maya, or InstaPay transaction, include your account reference number so we can locate your records quickly.

Live Chat Open the chat widget from any page on your mobile browser or desktop. Identify your query as a privacy matter so the agent routes it correctly.
Email Support Send your data request or privacy concern to our support email. Include your registered contact detail and account username for faster verification.
Account Help Centre Log in to your account and navigate to the Help section. Data access and correction requests submitted there are tracked with a reference number.

Common Questions About Your Privacy on aaajlcom

These are the questions we hear most often about how personal data is handled. If your question is not covered here, reach us through live chat or the account Help section and we will give you a direct answer.

We collect your name, contact details, and the payment identifiers linked to your GCash, Maya, or InstaPay account. Device and session data is also logged for security purposes.

We store only the transaction reference identifiers returned by the payment processor. Full wallet credentials and PINs are never passed to or stored by aaajlcom.

Yes. Contact our support team via live chat or email with your account username and we will provide a summary of the personal data we hold, subject to identity verification.

Submit a deletion request through the account Help section or by emailing support. We process requests within a reasonable period, except where legal retention obligations require us to keep certain records.

We share data only with payment processors like GCash, Maya, and InstaPay as needed to complete transactions, and with service providers bound by data protection obligations. We do not sell your data.

We retain records for the period required under applicable law after account closure, then delete or anonymise them. The exact period depends on local legal requirements applicable to eligible Philippines players.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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